Experience, Event, & Activity Reservation Policies

The policies below are for reference only and are an excerpt from our full terms.

Please view our up-to-date, full terms at https://www.lakeclearlodge.com/terms before booking.

We highly recommend purchasing travel insurance for your stay or experience to provide peace of mind; there are no exceptions to our cancellation policies.

Experiences and activities happen in rain, snow, or shine. You will be notified if we or any of our partners need to cancel for any reason. For combination experiences, your entire experience may not be canceled. If part of your experience is canceled, we will expect you for the other activities you may have booked.

3.1 Deposit Policy

  • 3.1.1 A credit card is required to confirm your reservation.
  • 3.1.2 The total amount of your reservation will be charged to your credit card at the time of booking and is non-refundable.

3.2 Cancellation Policy

  • 3.2.1 Reservations are non-refundable and non-changeable.
  • 3.2.2 Should you cancel your reservation or in the event that you do not arrive at your scheduled day and time, the full amount of your reservation shall be forfeited. 
  • 3.2.3 Times are reserved per experience; partial cancellations for package experiences may require time changes and are at our discretion.

3.3 Dinner Experiences & Events

  • 3.3.1 Incidentals and extras such as, but not limited to, drinks, appetizers, desserts, and workshops are not included unless otherwise stated. 
  • 3.3.2 Any provided menus or pre-ordering options are subject to change without notice and are for sample purposes only to help us prepare your experience.
  • 3.3.3 Substitutions may apply based on fresh deliveries and local ingredients available.
  • 3.3.4 When available, special requests, substitutions, and meal changes are subject to a minimum surcharge of $10 per request or change.
  • 3.3.5 A 20% gratuity will be added to split checks and parties of 6 or more.

3.4 Sleigh Rides

  • 3.4.1 A local farm provides sleigh rides, and we do not control the schedule, government regulations, or the weather.
  • 3.4.2 The farm has a wagon/wheel kit in the event of suboptimal weather, and refunds will not be provided if the farm has traveled to our property and is offering rides.
  • 3.4.3 If the farm needs to cancel for any reason, you will receive a refund on the sleigh ride, but the Speakeasy Event will still take place, and we expect you there (if you booked it).
  • 3.4.4 Depending on how the sleigh fills up at your particular time, you may need to get a bit cozy, and some children or infants may be required to sit on an adult's lap. We appreciate your understanding and cooperation in making the experience enjoyable for everyone.